Contacts

The Frequently Asked Questions section contains lots of useful information that may address your query before you contact ACARA.

If you advise ACARA of an alleged incident in the administration of the tests, ACARA will forward your email or message on in its entirety in line with the Guidelines for managing test incidents to the relevant Test Administration Authority.

ACARA's Contact Details:

Address: Level 10, 255 Pitt Street, Sydney, NSW, 2000

General Enquiries: 1300 895 563 (Call is the cost of a local call. Calls from mobiles may be charged at a higher rate depending on the mobile phone carrier)
Fax: 1300 995 468
General enquiries and website help: info@acara.edu.au

Media enquiries only: +61 2 8098 3221 (9 am to 6 pm) or +61 424 727 016 (after hours)

For information or details on the implementation, administration or reporting of the NAPLAN tests, it is recommended that you email one of the contacts listed under Test Administration Authorities. Your Test Administration Authority will be able to provide you directly with details about timing, how special provisions will be handled, when results will be reported and other matters.

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