The Frequently asked questions section contains lots of useful information that may address your query before you contact ACARA.

Administration of NAPLAN

For information or details on the implementation, administration or reporting of the NAPLAN tests, it is recommended that you contact your state/territory  test administration authority. Your test administration authority will be able to provide you directly with details about timing, how special provisions will be handled, when results will be reported and other related matters.

If you advise ACARA of an alleged incident in the administration of the tests, ACARA will forward your email or message on in its entirety to the relevant test administration authority, as outlined in the Guidelines for managing test incidents.

Student reports

If you have misplaced your child's NAPLAN report and would like another copy, you will need to contact your child's school. Please note that ACARA does not have access to individual student reports and cannot organise for replacement reports to be issued.

General enquiries

Phone: 1300 895 563 or +61 2 8098 3100 (Call is the cost of a local call. Calls from mobiles may be charged at a higher rate depending on the mobile phone carrier) 

Fax: 1800 982 118

Level 10, 255 Pitt Street, Sydney, NSW, 2000

Data requests

See the Data Access page

Freedom of information requests

Copyright enquiries

Media enquiries only

+61 2 8098 3111 or +61 414 063 872